How we deal with your enquiry

Now that you have made your enquiry you will want to know what happens next.

Means to a Lend is a free referral service that will pass your request for help to one of our expert partners. They will then contact you directly to offer qualified, independent advice tailored to your personal circumstances.

We try our very best to respond to all enquiries within 24 hours and, depending on the information you have given, we will either let you know the details of who will be contacting you or we may ask a few more questions in order for us to establish who will be best placed to help you.

Having contacted you, our partner will let us know that they have spoken with you and will periodically update us regarding your enquiry until the matter has been concluded.

We may contact you again in order to ask you about the service we provide and how we can improve it further.

To learn more about our Terms and Conditions, click here

Have a question?

Whether it is just a query about something you have read, or you wish to move on to the next stage of your process, drop us an email and we will be happy to help. Easy, free, and with no obligation

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